Support on Apps
If you have questions regarding an app downloaded from Microsoft AppSource, we would like to refer you to our video user guides, since the apps are self service products.
You will find the relevant video-link in the grey boxes on this page – or in the email you received, when you installed the app.
Alternatively, you may email Bo H. Hansen at: firstname.lastname@example.org, and he will help you find the right video guides. Please note, response time will depend on Bos availability.
We do, however, strive to provide you a qualified response as quickly as possible, at least within 24 hours but often much quicker.
At all times we will keep you informed about who is working on your support inquiry and how soon you can expect a response.
If you have a support plan or you subscribed to the app as part of an Abakion Go or Abakion Unbox project, please contact our help desk at: email@example.com. This will automatically create a support ticket for you. You may also call our help desk at +45 70 23 23 17.