Jesper will support you

Support on Abakion 365

Do you need help with your Abakion 365 solution, please contact us.
Jesper Nielsen and his team is ready to assist you.

Call us at: +45 7023 2317

Or email us at: support@supplychainbox.com. This will automatically create a support ticket for you.

Quick answer

We strive to provide you a qualified response as quickly as possible, at least within 24 hours but often much quicker.

At all times we will keep you informed about who is working on your support inquiry and how soon you can expect a response.

Share your screen

We use the application “Team Viewer” to share screens and guide you remotely. It enables us to guide you on your own screen. That is so much better than just explaining over the phone.

You can download Team Viewer here for free. Select Windows or Mac.

Team Viewer for Windows Team Viewer for Mac

1. Click on Windows or Mac above.
2. Click RUN to start the program
3. Provide your ID number and password to the supporter
4. The supporter is now able to see your desktop and support can begin

You have downloaded a small file that enables us to look at your screen. By doing so we are able to help you with your question. At any time you can terminate the connection.

Tina Mille Kristiansen

Support on Apps

If you have questions regarding an app downloaded from Microsoft AppSource, we would like to refer you to our video user guides, since the apps are self service products. You will find the relevant video-link in the email you received, when you installed the app.

Alternatively, you may email Tina Mille Kristiansen at: appsales@abakion.com, and she will help you find the right video guides. Please note, response time will depend on Tinas availability.

Therese van Dijk Jensby

Support for Legal 365

Do you need help with your Legal 365 solution, please contact us.
Therese van Dijk Jensby and the Legal 365 team is ready to assist you.

Call us at: +45 70 23 24 17

Or email us at: support@abakion.com. This will automatically create a support ticket for you.

Sune supports you as a partner

Support for Partners

Do you have an inquiry about becoming a partner of the Abakion 365 or Supply Chain Box, or do you want to escalate a technical question, please contact Chief Strategy Officer Sune Lohse and his product team.

Call us at: +45 7023 2317

Or email Sune Lohse at: slo@abakion.com. This will NOT create a support ticket, and response times will depend on Sune Lohses availability.